Listen, Leverage and Lead – Customer Service and Customer Complaints Handling In the simplest words, complaints can be termed as dissatisfaction expressed by the customers in the context of the products and services of any company. A successful company is the one which is committed towards finding effective solutions for problems being faced by its…
In the simplest words, complaints can be termed as dissatisfaction expressed by the customers in the context of the products and services of any company. A successful company is the one which is committed towards finding effective solutions for problems being faced by its customers & learns from all feedback, whether it is positive or…
Importance of Customer Feedback Form in Your Website Feedback, positive or negative, in the form of appreciation or criticism, is stimulus for improvement. To put in plain words, it’s the harsh tone, the rough words of our teachers, at most of the times, that make us study hard to get respectable marks; it’s the dad’s…
In its company profile, every business claims of achieving the highest standards of customer satisfaction. It’s an important indicator of how a business serves its customers and one of the dictating factors in the success of any company. Customer satisfaction is achieved by offering quality products and services, in the time and budget that are…
Selecting The Best B2B eCommerce Platform Undeniably, taking your business online is a must nowadays, and this necessity is no less than a challenge altogether. The reason is simple; you want the best promotion for your goods and every other Website Designing and Developing Company out there is claiming to have the competence in doing…
Serving an old customer is much easier than bonding with a new customer. Making a customer comfortable is requisite for building a lifelong bond with him. Once the customer is at ease while working with you and likes the services offered by you, then he is bound to return back. So, it is essential for…
B2B Marketplace - Guide & Research Centre 