In the simplest words, complaints can be termed as dissatisfaction expressed by the customers in the context of the products and services of any company. A successful company is the one which is committed towards finding effective solutions for problems being faced by its customers & learns from all feedback, whether it is positive or…

In its company profile, every business claims of achieving the highest standards of customer satisfaction. It’s an important indicator of how a business serves its customers and one of the dictating factors in the success of any company. Customer satisfaction is achieved by offering quality products and services, in the time and budget that are…